(5.3) B2E Electronic Commerce

This image displays how an employee that is not at his or her corporate computer would be able to access corporate information by going through a VPN using the Internet. The Intranet would basically allow for an employee to gain access to the Corporate server by giving some sort of password or access information to the firewall in order to gain access to the Corporate server.

The Intranet would be very useful for employees who need to work on projects and other work related materials at home because they may not have enough time in the day to complete them at work.

(5.2) B2B Electronic Commerce

Gaming Evolution does business with other companies in order to get its product. An example of another company that Gaming Evolution would partner with would be Activision. Through an Extranet the companies would be able to complete business through a privatly through a Virtual Private Network or VPN on the Internet. Using firewalls, which prevent unwanted access, a strict level of privacy is implemented. Activision would be considered the server while Gaming Evolution would be considered the client because Gaming Evolution is buying from Activision.

(5.1) Critique Your Competitor's E-Commerce Website

Six Rules/Principles of successful E-Commerce websites are as follows:
1. The website should be aesthetically pleasing, which makes the website appealing to the eye. (i.e. nice colors, images, and website structure)
2. The website should offer unique products, which are not offered anywhere else.
3. Advertising the presence; with advertising people will learn more swiftly about the website.
4. The webiste should be fast and easy to use. It shouldn't take too long for the webpage to load because of too many images or advertisments. Toolbars and drop menu's should also be accessable from any page on the website.
5. The customer and owner of the website should both learn from the website. Customers should learn about what the website has to offer, and the owner should learn what customers are intrested in and what is more popular on their website.
6. The website should motivate people to want to visit it. Users should be offered some sort of individuality which makes the customer want to come back.

GameStop is a major competitor for Gaming Evolution. If I were to rate the website of GameStop on a scale of 1-5, I would give it a 5. GameStop offeres all six of the principles for a successful E-Commerce Website. Their webiste is aestheticly pleasing because it offers many images and different types of games. The speed of GameStop.com would easily receive a 5 because it does not take very long to load up at all. The website offers unique things such as sales and information that other websites do not. The website contains a vast amount of information on different video games. The company successfully advertises its self on other websites and on television. Customers can quickly learn from Gamestop.com because of all the information that the website gives. Giving their website information and statistics to alexa.com, alexa.com gives an accurate descriptions of the amount of time, on average, each person spends on their website.

(4.4) Entity Relationship Diagram

This is an example of a Customer Invoice. Each customer of Gaming Evolution would have an individual invoice, which shows each purchase that a customer makes. The invoice displays information about the item purchased, where it was purchased, the price of the item, both with tax and no tax, and the customer that is being billed.

Entity Relationship Diagrams can be used to show specific information about customers, which would especially help Gaming Evolution when the company is trying to show customer individuality. Customers would intern appreciate that Gaming Evolution is taking the time to know which games that the customer specifies. Simply by using the Invoice, customers would be more satisfied and will have a greater want to come back to Gamer Evolution.

(4.2) Packet Switching Technology

Packing Switching is a process where inormation is broken down into small "chunks" which are known as data packets. The packets are then transfered in the packets from computer to computer through the internet.

The above image reprsents computers A and B using packet switching to send messages to computers C and D.

Today, the amount of integration with the internet calls for a mean for communication between computers. A Transmission Control Protocol/Internet Protocol is what is used in order to share data and information between computers. TCP breaks down data into data packets or "chunks" and manages the transfer of these packets from computer to computer. IP decides the order that data packets are put into and which router should be sent the data packets. A router is a device that is used to connect two or more different networks. Data Packets that use IP specifications are called IP Datagrams. Every Datagram is routed to specific addresses called an IP Adress. An IP Adress is an individual Adress for a router, which allows for transmission IP to find it, and not the wrong router.

(4.1) IFS H/W Infrastructure

This image displays information being translated into the binary code, which is what the language a computer understands. This allows the computer to store and manipulate aswell as understand the information.

Computers must have a Central Processing Unit, which is known as the computer's brain. The CPU has two components which are the Control Unit and Arithmetic Logic Unit. The Control Unit manipulates and interprets data using transistors while the Arithmetic Logic Unit performs all logical and mathematical operations. Information is entered into a computer using Input Technologies. When this information is entered, different Processing Technologies transform the information into machine language, or the binary code, allowing for the computer to understand the information. Machine Language is also known as the American Standard Code for Information Interchance, which is also known as the ASCII.

The Machine Language is shown through Binary Code, which are a series of multipul 0's and 1's. This mathematical sequence of 1's and 0's represent on/off expression of commands for the flow of electric current that the CPU receives. In the current, a 1 represents an electric current and a 0 represents no electric flow. Each individual 1 and 0 that makes up each specific code are called bits. This is where eight bits equal one byte.

(3.2) Selling Your Idea

The Information Systems that I'm proposing to be used should be implemented because they would improve customer satisfaction and increase profit for Gaming Evolution. If, however, these information systems were to not be implemented, our company would lose customers and profit. This could lead to Gaming Evolution to file bankruptcy or go out of business. Research shows that companies that use these systems have increased their overall profit and customer satisfaction by atleast 25%.

If Gaming Evolution monitors inventory and popular games, it allows for the company to buy more of the popular game and less of the less popular games. This increases profits and customer satisfaction by always having that game in stock. By being able to manage employee work schedules and maintenance costs, Gaming Evolution can analyze what employees have earned, hours worked.

Gaming Evolution does not want to fall behind the curve by not having these systems implented in the company. These IS are needed in Gaming Evolution.

(3.1) Value Chain Analysis

The Value Chain Analysis for Gaming Evolution allows for our company to buy games from vendors, advertise games, allow custers to test video games and give us feedback, allow customers to purchase video games, and store customer information in the database.

The two information systems that would give our company a competitive advantage are the Management Information System and Customer Relationship Management System. The MIS would allow for advantage by taking inventory of purchased items, allowing us to easily access which products are the best selling and most popular games aswell as the less popular games. The MIS allows us to have more of the popular game in stock so that our customers do not have to wait for us to get more of that game in stock. A Customer Relationship Management System allows for Gaming Evolution to become more connected with its customers by remembering each customer preference and the genre of video games that the customer usually buys.